01
Who this is for
Custom web development is for Coventry businesses whose needs go beyond a brochure site. In practice that is often manufacturers and engineering firms around Ansty Park, Binley and the city's industrial estates, logistics operators in the Golden Triangle, training providers, membership organisations, and start-ups around the University of Warwick and Coventry University who need a product or prototype on the web.
The common thread is a process that currently runs on spreadsheets, email and phone calls, and would run better if customers or staff could do it through a website.
02
The kind of things we build
| Build | Typical user | What it replaces |
|---|---|---|
| Quote calculator | Fabricators, installers, print and sign firms | Back-and-forth emails to price a standard job |
| Customer document portal | Suppliers issuing certificates, drawings, test reports | Attaching the same PDFs to emails on request |
| Booking system | Garages, training centres, clinics | Phone bookings and a paper diary |
| Supplier or driver onboarding | Logistics and haulage firms | Paper forms and manual data entry |
| Integration layer | Firms with ERP, CRM or job-management systems | Retyping web enquiries into other systems |
03
How a development project runs
- Process mapping. We sit with the people who do the job now and map every step, including the exceptions that make it messy.
- Specification. A written spec with screens, data, user roles and integrations, agreed and priced before build.
- Prototype. A clickable version of the key screens so users can try it and spot gaps early.
- Build in stages. Working software every week or two on a staging site, rather than a big reveal at the end.
- Testing. Automated tests for the core logic, plus real users testing real scenarios.
- Launch and support. Deployment, monitoring, documentation and an agreed support arrangement.
04
Timelines and cost drivers
A focused tool such as a quote calculator or a simple portal often takes four to eight weeks. Larger systems with several user types and integrations take three months or more and are best delivered in phases. The main cost drivers are the number of user roles and screens, the complexity of business rules, the number and quality of systems we need to connect to, and data migration. Integrations with older systems that have poor or no APIs are the most common source of extra effort, so we check them early.
Start small. The best development projects usually begin with the one step that wastes the most time, prove it works, then grow.
05
Engineering standards
Coventry has a lot of engineers, and they tend to ask good questions about how software is built. Our answer is simple: version control for everything, separate staging and live environments, automated backups, dependencies kept up to date, and plain written documentation. You own the code and can hand it to another developer if you ever need to.
For data, we collect only what the job needs, store it with reputable providers in the UK or EU where possible, and document what is kept and for how long. Access is restricted by role, and staff accounts can be removed easily when people leave.
06
Common mistakes
- Building every feature anyone mentions, instead of the ones that save real time.
- Skipping the specification and discovering disagreements halfway through the build.
- No plan for who supports the system after launch.
- Choosing an obscure framework that only one developer understands.
- Treating security and backups as optional extras.
07
Working with university and research teams
Coventry has an unusual concentration of research-led companies, with WMG at the University of Warwick, Coventry University and the Manufacturing Technology Centre at Ansty Park all nearby. Some of the development work we are asked about comes from these teams: data dashboards for test rigs, demonstrators for funding bids, or a first customer-facing version of a product.
These projects often have fixed deadlines tied to grants, trade shows or investor meetings. We scope them tightly, agree what must be ready on the day and what can follow, and build in a way that does not have to be thrown away once the company grows.
08
What you need to prepare
- Examples of the current process: forms, spreadsheets, emails, screenshots.
- Access to, or documentation for, any systems we need to connect to.
- A named person who can make decisions and answer questions quickly.
- Time from a few real users to test prototypes.
09
How we measure it
We agree a measure of success before we start: time saved per quote, fewer emails per order, faster onboarding, fewer errors. Then we check it after a month in use. For start-ups building a first product, the measure is usually whether real users can complete the core task without help. Our guide to building a website for a university spin-out covers the public site side of that, and the Ansty Park and east Coventry page covers the manufacturing businesses we often build tools for.
10
Frequently asked questions
Which technologies do you use?
Mainstream, well-supported ones: modern JavaScript and TypeScript, Node, PHP for WordPress work, and standard databases. We avoid niche tools that would make you dependent on us.
Can you connect to our ERP or CRM?
Usually, if it has an API or a reliable export. We check this during specification so there are no surprises.
Who owns the code?
You do, once the project is paid for. We keep it in a repository you can access.
Can you take over a system another developer built?
Often, yes. We start with a short review of the code and hosting, then tell you honestly whether it is better to maintain, refactor or replace it.
Do you offer support after launch?
Yes, through a support agreement with a set number of hours each month, or on a call-off basis for smaller systems.
Related services
- S-01
Website design
A website designed from the customer backwards: what they need to see, in what order, on the device they actually use.
- S-07
Hosting and maintenance
Keeping the site fast, patched and backed up after launch, with someone to call when a change is needed.
- S-02
E-commerce websites
Online shops for retailers and trade suppliers, from a forty-product gift shop to a parts catalogue with thousands of part numbers.
Next step
Tell us what the site needs to do
Send a short note about your business and the problem you want fixed. We reply with questions, a rough approach and a free quote.
